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How do I mark that a bank transfer has arrived?

When the customer pays by bank transfer, the closed work order shows "Bank transfer · not paid yet". In the work order list the Next step column shows Awaiting transfer.

The transfer arrived button on a closed work order (example data)
The transfer arrived button on a closed work order (example data) · Larger picture: On the phone · On the computer

When the money has arrived, open the work order and press The transfer arrived. The program records the payment date and the next step becomes Closed, paid.

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