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How do I mark a line as needing the customer's approval?

When adding a line, tick Needs the customer's approval. If the work is only recommended but not strictly needed, tick that too.

How do I mark a line as needing the customer's approval?
Larger picture: On the phone · On the computer

Lines waiting for approval get an orange mark, and the work order shows the Quote section.

This needs the Quotes with approval option switched on (from the Pro package), see: Where do I switch on the options?

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